Features | Tidal Commerce

Increase customer convenience, boost sales.

Businesses today sell experiences. The days of succeeding with just a good product are over, and businesses need to consistently have positive and engaging interactions with customers while offering incentives for returning. Keep customers coming back again and again with loyalty programs at your locations, quickly get back online with 24/7 technical support, and figure out your customer’s favorite products with detailed sales reports.

Loyalty & Gift Cards

Keep your customers engaged and coming back with custom-branded gift cards & incentive-based programs. Reward coffee addicts with free drinks, give regulars a beer on the house, offer referral discounts to customers, and much more.

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24/7 Technical Support

You don’t have to work around our schedule. We’re here here all day, every day, including holidays. All of our technical experts are U.S. based and have direct experience with payment processing, ensuring professional quality and quick service.

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Say goodbye to HIPAA compliance headaches

Believe it or not, there is a way to be HIPAA compliant that is both simple and affordable. Our affordable application handles every single detail necessary, and you won’t believe the stress and savings you’ll experience.

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Simple PCI compliance

Tackle your PCI compliance scans with our self-assessment questionnaire and routine and on-demand PCI scan service. Whenever you need to double check your compliance or complete a routine scan, our tool is available. Plus, we’ve got your back with up to $100,000 breach coverage for qualified merchants.

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All-star security and compliance

With customer trust being broken on what seems like a daily basis, consumers are searching for companies who prioritize safety & security of customer information now more than ever. Give them that security with Tidal’s security and compliance features. Everything we make is airtight & built for growth.With customer trust being broken on what seems like a daily basis, consumers are searching for companies who prioritize safety & security of customer information now more than ever. Give them that security with Tidal’s security and compliance features. Everything we make is airtight & built for growth.

Chargeback assistance & fraud protection, at your service.

Businesses today sell experiences. The days of succeeding with just a good product are over, and businesses need to consistently have positive and engaging interactions with customers while offering incentives for returning. Keep customers coming back again and again with loyalty programs at your locations, quickly get back online with 24/7 technical support, and figure out your customer’s favorite products with detailed sales reports.

Learn More

Run your business with intelligence.

Web dashboard

Our web dashboard gives you and your employees the ability to run your business like never before. Send reports of high-performing items to your marketing team, manage your inventory, or save that disappointed customer by quickly responding with a refund — all within seconds.

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Effective email invoicing

Get paid faster and provide a better customer experience with our beautiful and easy-to-use email invoices. Customize them as you see fit to represent your business, and send recurring or manual invoices from anywhere with an internet connection.

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Reporting & Analytics

See how your stores are doing in real-time from anywhere with an internet connection. Quickly get a bird’s eye view with our generated reports, or dig deep with segmentation by store, product, date, and more.

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** Not all features available to all merchants. Additional fees may apply.

Customize your experience with third-party apps & integrations

Pay at table

The smallest of hiccups can interrupt a dining experience, and we all know too well what that’s like. Pay at the Table was designed for today’s restaurants and makes sure the entire payment process is smooth and simple.

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Mobile apps

Conduct business on the move with Tidal’s mobile dashboard and POS management app. Gather insights, send messages, settle transactions, and much more straight from your pocket.

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EMV upgrade

Becoming EMV compliant and accepting chip cards doesn’t mean changing your POS anymore. We offer custom EMV upgrades with the minimum downtime necessary to switch your business over to EMV compliance.

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