Your merchants don’t want to deal with hidden fees or get a robot when they need technical support. Neither do you. This is why it’s critical to thoroughly vet your processing partner for how they treat you as a “customer.” Are they only paying you out on a few revenue streams? When you call in with an urgent question is there a warm body on the other end of the phone?
PCI DSS and the PCI SSC requires ASV scans and SAQs for every merchant. Bleh. Enough with all the jargon. Here are some questions that we’ve been asked over the years with transparent, easy-to- understand answers. When you boil it down, PCI compliance is simple. Let’s start by de-mystifying those acronyms … PCI DSS – Payment Card Industry Data Security Standards. These are the benchmarks for security that every merchant account that accepts credit cards needs to meet.
When you’re looking for a credit card processor you’ll hear about different pricing structures such as tiered pricing, flat-rate pricing and interchange plus pricing. We want to pull back the curtain on a piece of interchange plus pricing. If you already have a processor, you might know about interchange or interchange plus pricing but what we’re going to talk about today is exactly what the interchange fee is. Whether this information is familiar or new, we hope it will help you make a smart decision about choosing a payment processor.
Many people think that credit card processing is a complicated process and, to be honest, we can’t blame them. From conflicting information online to complicated contracts and service agreements there’s a lot of confusion about how exactly credit card processing works and why it’s important. In this post, we’re going to break down the key steps that happen when you swipe a card or enter a credit card number so that it’s easy to know what’s happening behind the scenes.
So maybe you’ve been running a brick & mortar business for years and are wanting to expand into eCommerce… or maybe you’re brand new to your venture and are laying the groundwork for your business… or maybe you are reevaluating your current payment process and are looking to understand a bit more about the payments ecosystem — regardless, accepting online payments is one of the most fundamental (and important!) aspects of your business.
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